Refund policy

All sales are final. Due to the made-to-order nature of each print, I do not accept returns or exchanges.

However, if your order arrives damaged, defective, or if there is a quality issue, please contact me within 7 days of delivery at hello@spookeninz.com so we can make it right.

You may be asked to provide photos of the item and packaging to help assess the issue. Once reviewed, I will offer a replacement or refund as appropriate.

Items sent back without prior contact will not be accepted.

Please note that slight variations in color or minor differences due to the handmade process are not considered defects.

If you have any questions or concerns, feel free to reach out anytime at hello@spookeninz.com.